DELIVERY RATES
For a small charge your purchase can be delivered anywhere in New Zealand… or as far afield as the United Kingdom!

Christchurch Delivery - $5.00
New Zealand Delivery - $10.00
International Delivery - by quotation

PAYMENT OPTIONS

Credit over the phone
Call 0800 656 400 and ask for Customer Services. They will process the details for you and forward a receipt if required.
Direct Debit
For more information contact Customer Services on 0800 656400 or click this link to take you to the form.

Internet/telebanking
For more information contact Customer Services on 0800 656 400.

RETURNS POLICY
At Ballantynes we want our customers to be satisfied with their purchases.

If for any reason you are not satisfied, please return the product, and we will credit the purchase.

Simply tear off the Return form from your order receipt and include it with the products you wish to return using the freepost return label and we will credit you promply.

PRIVACY POLICY


SECURITY POLICY
Ballantynes Online Shopping uses an internationally recognised encryption protocol to encrypt all personal data that you type into our site before it travels across the internet. Once we receive your data it is stored on a secure server behind Ballantynes firewalls, so that your personal details are not accessible from the internet by a third party.

TAX FREE SHOPPING
Items purchased from us and posted overseas by us on your behalf are exempt from the 12.5% goods and services tax.

GIFT WRAPPING
For your convenience we offer a complimentary gift wrapping service on any items purchased.