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- What are your delivery charges?Your order can be delivered anywhere in New Zealand by courier for a flat fee.
New Zealand Delivery - $5 within Christchurch, $10 Nationwide
Please phone Customer Service if you require delivery to an international destination.
- How do I make a return ?Your online order can be returned via courier to us or in person at Customer Services, Ballantynes Christchurch. Please refer to your order receipt for more information.
- Can I ship to an overseas address?Please phone Customer Service on 0800 656 400 (NZ) or 64-3-3797400 (Overseas) if you wish to arrange international delivery.
- Is it safe to use my credit card to shop online?Yes it is - our website uses SSL technology that scrambles all confidential data entered by you, such as payment details and address information, before being transmitted. Look for the SSL security padlock at the top of the page.